PROLINE in Ontario

PROLINE and PROLINE+ compared

OLG sells one game two ways. The store version is anonymous and pre-event only. PROLINE plus adds live betting, cash-out and an OLG.ca account, and odds can differ between them.

PROLINE in stores compared with PROLINE+ online

Feature	PROLINE	PROLINE+
Where	Lottery retailers	App and website, anywhere in Ontario
Age	18+	19+
Account	None: anonymous play	OLG.ca account
When you bet	Before the event only	Before the event and live
Picks on a slip	1 to 8 on a paper slip; 1 to 20 on a digital slip	1 to 20
Same Game Parlay	2 to 8 picks on paper; 2 to 20 on a digital slip	2 to 20 picks
System bets	In the app or on the website, not on paper slips	Yes
Events	Limited on paper slips, more through the app or the website’s In-Store option	Most events
Smallest bet	$1	$0.10
Largest bet	$100 per outcome, per player, per store, per day	$50,000 on one bet, and large bets can still be refused
Largest payout	$1,000,000 on a betslip or ticket	$1,000,000 on a betslip or ticket
Cash-out	No	On some events
Prizes	Claimed in a store, depending on the amount	Paid automatically into the OLG.ca wallet

OLG also sells POOLS, which works differently: you pick the winner of every matchup on a card, with no odds or point spreads, and the prize goes to the most correct picks. Store and online entries share one prize pool. Our page on OLG POOLS covers the cost, the payouts and the age rules.

How a PROLINE bet works

1. A slip can be built three ways: on the PROLINE mobile website, in the PROLINE app, or on paper in the store.
2. On paper you find the event number on the current list, mark the market, mark your pick and mark the amount. Event 215, for example, means marking the 200, 10 and 5 boxes.
3. In the app or on the website, choosing In-Store builds the slip and saves a barcode that a participating retailer scans.
4. The slip has to reach the retailer before the cut-off of the earliest event on it, and you check the ticket as soon as it prints.

The event list comes from the Sports tab on OLG.ca or printed by a retailer. It refreshes through the day, and event numbers can change when it does. If the list and the central system disagree on odds, cut-offs or availability, the central system wins. The printed ticket, not the slip, is the only valid receipt.

OLG PROLINE bet types

Paper slips offer three main markets: moneyline, point spread and over/under, as singles or combined into a parlay. Slips built in the app or on the website reach further:

• Single: one pick.
• Parlay: two or more picks, all of which must be right.
• System bet, also called a round robin: every parlay combination of your picks, from a Trixie (3 picks, 4 wagers) to a Goliath (8 picks, 247 wagers).
• Same Game Parlay: two or more picks from one game, priced with a model that accounts for how they affect each other.

The market types OLG explains for its sports products also include these, and which ones appear varies by event and by channel:

• Moneyline: who wins.
• Point spread: who wins once a handicap is applied.
• Over/under: whether a total lands above or below a line.
• Double chance: two of the three match results at once.
• Correct score: the exact final score.
• Half-time/full-time: the result at both points.
• Period markets: one part of a game.
• First, last or anytime scorer: which player scores.

Odds and how a payout is worked out

The potential payout is the odds of each pick multiplied together, multiplied by the amount wagered. On a $10 parlay with made-up odds of 1.90 and 2.10, total odds are 3.99, and a win pays $39.90.

Odds can be shown in American, decimal or fractional format, switched under Settings at the bottom of the app or website. OLG says PROLINE+ odds can run slightly higher than in-store odds on some bets, so the same game may not pay the same in both.

Ties, overtime and void picks

A push means no winner or loser: a moneyline that ends tied with no tie option, a spread won or lost by exactly the number, or a total landing exactly on the line. The pick goes void. A void pick’s odds become 1.00. A void single is refunded, and a parlay carries on with one pick fewer. On a parlay or system bet, the ticket is recalculated as if the voided pick was never on it.

For most sports, an event postponed or cancelled and not restarted within 12 hours of its original start is void, except for markets already decided.

Whether overtime counts depends on the sport and the market. Unless a market or sport rule says otherwise, bets count the result at the end of regular time only. The sport rules then change that for match bets:

• Football match bets are decided after overtime.
• Hockey team and match markets with no stated time frame include overtime and shootouts, and the winner is credited one goal.
• Basketball match bets include overtime; a moneyline with no draw option is void if the game ends level with no overtime played.
• Baseball bets count extra innings; a match still drawn after them is void.

Put together, an NFL game still tied after overtime is a push on a moneyline with no tie option: the pick goes void.

OLG settles from one or more of Stats Perform, Sportradar, IMG Arena and BetGenius. If official results change, a bet settled wrongly can be resettled.

Where PROLINE is sold

PROLINE is OLG’s in-store sports betting, sold through authorized retailers at thousands of locations across Ontario. You don’t need an account or a phone: the retailer can print the list, and paper slips are there in the store.

Checking a ticket and collecting a prize

You can scan a ticket with the PROLINE app, or ask any lottery retailer to scan it. A winning ticket can be paid shortly after the last event on it finishes.

• Under $1,000, a store can pay in cash or onto your debit or credit account, if it is able to. A store must pay prizes up to $50.
• Same-day payout depends on store hours and on the prize being under the $1,000 cash limit.
• From $1,000 you claim online, and depending on the amount OLG may mail a cheque or book an interview. Online claims typically take 5 business days from a complete submission; mail takes 6 to 8 weeks.
• If you can’t claim online, 1-800-387-0098 books an appointment at the OLG Prize Centre.
• A terminal-printed ticket can be claimed for a year, counted from its draw date. OLG doesn’t say how that applies to a sports ticket, which has no draw.
• Tickets must be signed before a retailer validates them, and the retailer returns every ticket, winning or not.

Questions about how a retail ticket settled go to OLG Customer Care at 1-800-387-0098.

PROLINE or a private sportsbook?

PROLINE suits you if you want to bet in a store with no account. For an account online, read our PROLINE+ review and the board of private sportsbooks in Ontario. Before you choose, see what you can bet on in Ontario.

PROLINE questions

Is PROLINE legal in Ontario?

Yes. OLG runs it, and it is sold through authorized lottery retailers.

What is the minimum age for PROLINE?

18 in a store. PROLINE+ online is 19.

Can I bet on a single game?

Yes. A slip can hold one pick, and moneyline, point spread and over/under can all be played as singles.

Can I cash out a PROLINE ticket?

No. The in-store game has no cash-out; only PROLINE+ does, on some events.

Do I need an OLG account?

Not in a store. Play is anonymous, and only PROLINE+ needs an OLG.ca account.